Customer Relations Representative - State Farm Agent Team Member
Full Time • Fishers, IN
Responsive recruiter
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Training & development
Are you a people person with a positive attitude and a passion for helping others? Do you thrive in a fast-paced, team-oriented environment? If so, we'd love to meet you!
Clint Wilson State Farm is looking for a Customer Relations Representative to be the friendly and knowledgeable first point of contact for our customers. In this role, you'll help ensure our policyholders feel valued, informed, and confident in their insurance and financial decisions.
What You'll Do:
- Build relationships with customers by providing top-tier service with enthusiasm and a personal touch.
- Assist with policy inquiries, billing questions, and coverage options to ensure customers have the protection they need.
- Proactively follow up with existing clients to strengthen relationships and identify opportunities for additional coverage.
- Handle customer concerns with professionalism and problem-solving skills.
- Support the agency's marketing efforts by making outbound calls, sending personalized follow-ups, and engaging with community events.
What We're Looking For:
- A positive, can-do attitude and a passion for helping people.
- Strong communication skills with a friendly and professional demeanor.
- Ability to multitask and stay organized in a dynamic environment.
- Previous customer service experience is a plus, but a willingness to learn is even more important!
- Must be coachable, proactive, and committed to delivering an outstanding customer experience.
Why Join Our Team?
- Competitive compensation with performance-based bonuses.
- A supportive, fun, and team-driven work environment.
- Professional development opportunities and career growth potential.
- The chance to make a real impact in the lives of our customers.
If you're ready to bring your positive energy and customer-first mindset to a team that values enthusiasm, excellence, and community, we'd love to hear from you!
Compensation: $35,000.00 - $64,700.00 per year
Do you want to work with someone who will help you achieve YOUR goals?
We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to make an impact, see immediate success, we could be the place for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Fishers, Indiana... near HSE HS on 126th St. just west of Olio Road..
- Before becoming a State Farm Agent, I was previously employed as a State Farm Field Executive.
- I am a proud graduate of Ball State University.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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